Back Office Gaming Support Specialist (Turkish & English)

  • -
  • Full-Time
  • On-Site

Job Description:

Key Information:
Work Model:
On-site
Schedule: Monday to Sunday
Working Hours: 00:00 – 00:00

Responsibilities:

- Assist our players with any issues they might experience or report
- 
Focus on the player and provide the ultimate player experience
- 
Listen to the voice of the players and communicate it further to the appropriate teams
- 
Work with our team to improve our processes

Requirements:

- 
Fluency in Turkish (C1/C2) and good knowledge of English (B2 and above)
- 
Gaming experience - you have played games and you can relate to a player's concept, community, and mindset
- 
Player empathy and understanding a player's perspective when tackling their issues
- 
Understanding of Player Support
- 
Desire to help the players as best as possible and to contribute to the team's success

Additional Details:
- Fully paid training and career development opportunities
- Competitive salary plus health insurance and other benefits
- Positive international working environment