Customer Service (French-Speaking)

  • Porto, Portugal
  • Full-Time
  • Remote

Job Description:

Key Information:
Work Model: Remote
Language:
French, English
Schedule: Monday to Sunday, 08:00 to 19:00 (rotative shifts, with 2 rotative days off). There is a possibility to extend the late shift until 21:00, though this has not occurred since the line opened.
Gross Salary: 1000€ per 14 months
Relocation: Relocation support provided

Responsibilities:

- Identify business opportunities and suggest additional services to customers.

Requirements:

- Proficiency in French and English.
- Strong sales skills.
- Digital skills.
- Good interpersonal skills.
- Ability to resolve conflicts effectively.
- 1+ years of previous experience in a Contact Centre or Customer Service role (preferred).
- Residency in Portugal is preferred for this remote position.
- For candidates residing in Portugal, living within 50 km of the Porto office is required.

Additional Information:
- Performance bonus of 100,00 €.
- Food allowance of 7.63€ per working day.
- Relocation support includes shared accommodation for up to 12 months for candidates relocating from outside of Portugal (details discussed during interview).
- Flight tickets are not included in the relocation package.